Privacy Policy

Effective Date: January 5, 2026

Last Reviewed: January 5, 2026

Version: 2.0.0

Introduction
Definitions
Data Controller Information
Information We Collect
Legal Basis for Processing
How We Use Your Information
Data Retention & Minimization
Data Protection & Security Measures
Your Rights Under GDPR
International Data Transfers
Cookies & Tracking Technologies
Children’s Privacy
Third-Party Sharing
Changes to This Policy
Contact Information
Complaints Procedure
Governing Law
Continuous Improvement

1. Introduction

Vocal Excellence is committed to protecting the privacy and personal data of all applicants, participants, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).

2. Definitions

In this policy, “personal data” means any information relating to an identified or identifiable natural person, including name, email address, telephone number, and application materials.

3. Data Controller Information

The data controller is Vocal Excellence, based in Limassol, Cyprus. Contact: info@vocalexcellence.cy.

4. Information We Collect

We collect personal details provided during the application process, including name, date of birth, contact information, musical background, audio recordings, and payment information processed securely through Stripe.

5. Legal Basis for Processing

We process personal data on the basis of contractual necessity, legitimate interest, and consent where applicable.

6. How We Use Your Information

Your data is used to process applications, communicate programme details, facilitate payment, and improve our services.

7. Data Retention & Minimization

We retain personal data only as long as necessary for the purposes outlined in this policy, and delete it securely when no longer required.

8. Data Protection & Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

9. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data. Contact us at info@vocalexcellence.cy to exercise these rights.

10. International Data Transfers

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place.

11. Cookies & Tracking Technologies

We use essential cookies for site functionality and analytics cookies (Google Tag Manager) to understand how visitors use our website.

12. Children’s Privacy

Applications from participants under 18 require parental or guardian consent. We take additional care to protect the data of minors.

13. Third-Party Sharing

We share data only with trusted service providers (Stripe for payments, Resend for email) necessary to deliver the programme. We do not sell personal data.

14. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

15. Contact Information

For privacy inquiries: info@vocalexcellence.cy | +357 25 775 885

16. Complaints Procedure

If you are not satisfied with our response, you have the right to lodge a complaint with the Commissioner for Personal Data Protection in Cyprus.

17. Governing Law

This policy is governed by the laws of the Republic of Cyprus.

18. Continuous Improvement

We are committed to continuously improving our data protection practices in line with evolving regulations and best practices.